In recent years, Artificial Intelligence (AI) has undergone a seismic shift, driven by the rise of Generative AI (Gen AI). The true potential of Gen AI lies in the ability to enable the next generation of software through AI agents. AI agents represent a paradigm shift, acting as intelligent software entities that integrate LLMs with broader AI ecosystems, external data, and tools.

In the realm of supply chain management, and for any supplier, merchant or distributor, order processing stands as a critical function, acting as the heartbeat of operations.

In today’s fast-paced world, managing an email inbox or a help desk inbox can be an overwhelming task even for most organized teams, especially for businesses that receive a high volume of customer correspondence and document attachments.